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After years of collecting family pictures, videos, and music on our computer, we realized that it would be a very bad thing if we lost a disk drive with all of our data on it. To maintain performance while protecting the data from a single drive failure, a specific technology is used by Home Media Storage called RAID which is an acronym for Redundant Array of Inexpensive Disks.  RAID level 5 has been selected due to its excellent balance between performance, reliability, and cost. Our Mediaserver reliability is based on the following:

  • RAID 5 redundancy - disk data is automatically backed up
  • High quality PC components in widespread use
  • Linux operating system stability
  • Server concept - software and hardware are kept in a specific configuration and then left alone.
  • Advanced cooling - The server has redundant cooling fans to help keep temperatures down and the system running smoothly.
  • Central data repository - makes backups and restoring data easier


Guide Lines For Maintaining Reliability

Your Mediaserver has been designed to run continuously year after year with very little care and maintenance. However, there are things that can happen (fire, flood, etc) that might destroy your data so it is advised that you make backups of your data on a regular basis. The backups can be performed using PCs on your home network. One common technique is to burn data to DVD or Blu-ray media. Usually, you would only backup unrecoverable data. Data on Music CDs or other similar media wouldn't need to be backed up if you retain the original copies of the media in a safe location not susceptible to a local disaster. Storing your backup media at another location is a good idea. Have a friend in another home (perhaps in a different city)  store your backup media.

For quick recovery of files you delete accidentally, you might want to make online backups of frequently used data. Smaller amounts of frequently used data are easy to copy to PCs on your home network. Having these copies readily available for when you do accidentally delete a file, will allow you to restore the last backed-up copy in minutes. For this purpose, some customers purchase more than one Mediaserver. One for day to day use and one for backups.

To help improve reliability you should place your server in a location that is safe from environmental damage. This includes proximity to water, flooding, heat, humidity, dust, dirt, smoke, cleaning equipment, etc. There are stories about businesses who repeatedly had problems with some of their computer equipment only to find out later that cleaning people were disconnecting power cords so they could plug in vacuum cleaners etc. Cleaning equipment can damage wiring and could in fact lead to data loss. The Mediaserver should be placed well clear of vacuum cleaners, mops and other hazardous (to the server) cleaning equipment. Keeping your Mediaserver cool, dry, and free of dust is the best way to extend its life for years of maintenance free operation.

Keeping your AC power clean is also vital to the Mediaserver. Brown-outs, black-outs, power spikes, unstable power lines, lightning etc. can all adversely affect your server. The best way to smooth over these dirty power conditions is to plug your Mediaserver into a good quality  Uninterruptible Power Supply (UPS). This is a battery device which senses changes in the AC power supply and switches to battery power when it senses improper conditions. It is possible to find a UPS than can supply power to the server alone for over an hour if a blackout should occur.  In areas where lightning is frequent, you would also want to protect your telephone lines and perhaps your DSL or Cable modems connected to your Mediaserver. Your Home Media Storage sales representative can provide you with more information on UPS technology and options.

Although the Mediaserver is fully capable of performing the duties of most desktop PCs, its reliability is improved by, essentially, leaving it alone. Many desktop PCs fail because of frequent changes to settings, software, hardware, and external cables. By placing your Mediaserver in a safe location and leaving it alone and accessing it remotely from your media PCs throughout your home, your Mediaserver will deliver on its promise of reliability.


 
 
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